Shipping policy
Shipping Policy
Thank you for shopping at SZNS!
Processing Time
Orders are typically processed within 10-12 business days (excluding weekends and holidays) after receiving payment. Custom or made-to-order items may have a longer processing time, and the estimated processing time will be communicated during the order confirmation.
Shipping Rates
Shipping rates are calculated based on the weight of your order and the shipping destination. The rates will be displayed during the checkout process before you submit your order.
Please note that delivery times are estimates and not guaranteed. Actual delivery times may vary depending on factors such as weather conditions, customs delays, and carrier disruptions.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the provided tracking number on our website or through the carrier's website.
International Shipping
For international orders, please be aware that customs duties, taxes, and fees may be charged by the destination country. These charges are the responsibility of the recipient. Customs policies vary widely from country to country, and we recommend checking with your local customs office for more information.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. Please ensure that the shipping address provided is secure and accurate.
Returns Due to Shipping Issues
If your order is returned to us due to an incorrect address provided by the customer or if the package is unclaimed, we will contact you to arrange reshipment. Additional shipping charges may apply.
Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at sznsactive@gmail.com